Quality Certificate

Quality Certified Dental Clinic ISO 9001 QMS (Quality Management System) is an internationally recognized quality management system standard. ISO 9001 has become a global benchmark for quality management systems, with more than one million certifications worldwide. ISO 9001 Private Perla Oral and Dental Health Polyclinic received the ISO 9001 certificate in 2013. Quality Accordingly, employees; All procedures, instructions and other documents can be accessed through the system and revisions can be monitored.  Complaints, suggestions and thank-you wishes regarding internal customers (employees), external customers (patients-patient relation) are shared and evaluated through the system.  Patient satisfaction surveys can be filled through the system.  CAPA (Corrective-Preventive Action) issues can be carried out through the system.  Internal and external audits are conducted and reported on the system.

What is Infection Control?

Private Perla Oral and Dental Health Polyclinic, adhering to the basic and quality values, in line with the quality management system; It works by following scientific developments in the sterilization, disinfection and infection issues. In recent years, one of the most important ways of transmission of infectious diseases such as Hepatitis B, Hepatitis C and AIDS transmitted by blood and body fluids is dental treatments.

Perla; With the awareness of the importance of this issue, it attaches great importance to infection control. All materials and instruments used during the treatment of our patients are used as sterile (the state of the death of all microorganisms and eggs). There is a sterilization unit in our clinic.

The operations performed in this unit are as follows;

Used materials and tools brought to the dirty part of the unit are first washed in an ultrasonic washer (which cleans the tools by vibrating at a certain temperature thanks to the special crystals contained in it), then washed in the washing machine to be disinfected (purifying from all microorganisms). The cleaned tools are given to the clean section of the sterilization and packed in special packaging bags and in OTOKLAV; It becomes sterile with pressurized water vapor. These transactions; It is made for each material opened for single use in one patient. All kinds of instruments used for the patient are sterilized. The aerators, angledroit (contra-angle) and handpieces used in our clinic are changed for each patient.

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İlgi ve alakanız için çok teşekkür ederim. Personelleri çok güler yüzlü ve anlayışlı. En sevdiğim ise dakik olmaları bu zamana kadar hiç bir problem yaşamadığım nadir bir poliklinik. Dişçi korkumu sayenizde yendim. Özellikle uzm. dr. onur ademhan'a teşekkür ederim. Eli gerçekten hızlı nazik ve hasta ile diyalogları beni şaşırttı. Teşekkürler Perla, Teşekkürler Onur Ademhan..
Kübra Keleş
Patient
5/5
Great experience with Dr Telman! Did A full mouth makeover. Great price! Awesome quality, very fast! Came all the way from the US. If you need crowns or a smile makeover - ask Dr Telman!
Roman Egorov
Patient
5/5
Ich kann Perla nur weiter empfehlen, vorallem weil Betül auch deutsch spricht bzw. für den Kunden aus dem deutschsprachigen Bereich zuständig ist. Der Kontakt lief reibungslos und zügig über WhatsApp.
Kawa Mardenli​
Patient
5/5
İlgi ve alakanız için çok teşekkür ederim. Personelleri çok güler yüzlü ve anlayışlı. En sevdiğim ise dakik olmaları bu zamana kadar hiç bir problem yaşamadığım nadir bir poliklinik. Dişçi korkumu sayenizde yendim. Özellikle uzm. dr. onur ademhan'a teşekkür ederim. Eli gerçekten hızlı nazik ve hasta ile diyalogları beni şaşırttı. Teşekkürler Perla, Teşekkürler Onur Ademhan..
Kübra Keleş
Patient
5/5
Great experience with Dr Telman! Did A full mouth makeover. Great price! Awesome quality, very fast! Came all the way from the US. If you need crowns or a smile makeover - ask Dr Telman!
Roman Egorov
Patient
5/5
Ich kann Perla nur weiter empfehlen, vorallem weil Betül auch deutsch spricht bzw. für den Kunden aus dem deutschsprachigen Bereich zuständig ist. Der Kontakt lief reibungslos und zügig über WhatsApp.
Kawa Mardenli​
Patient
5/5
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